The Privacy policy below describes how StorPool collects and uses information about its customers and website visitors (You or The Users).

 

Data Protection Policy

The information below describes the type of data that is collected when you visit StorPool’s website and how this data is used. This Data Protection Policy has been updated to comply with the General Data Protection Regulation (GDPR) (EU directive 2016/679).

We highly value your interest in our company and You visiting our website. We carefully review every tool we use on our website and the links to external websites and we do our utmost to protect your personal data. However we can accept no liability for their data protection policies, content or security.

 

What information does StorPool collect from its Users?

StorPool collects different types of personally identifiable information in order to be able to provide its services to You. Such information may include but is not limited to IP address, computer browser and operating system and in case you fill out a form on the website – names, telephone numbers, email addresses, County and other. Users provide all such information voluntarily through various order forms, contact forms, email messages sent to StorPool, Online Chat, telephone, or by accepting cookies on the website, etc.

StorPool also collects different types of non-personally identifiable information that may include referral URLs, Users’ use of the website, information about the browsers used by the User, etc. Some of this information is collected through Cookies, which are small pieces of data that are sent to your browser from a web server and are stored on your computer’s hard drive and help StorPool identify you as the User. You have the choice to modify your browser settings to reject the Company’s cookies.

 

How does StorPool store the information collected?

The information that we collect is stored on secured servers with restricted access and special permissions to access. The information collected may be stored either on secured servers in Europe or outside the European Union. By submitting your personal data, you agree that it will be processed by our staff. We take all steps necessary to ensure that your personal data is treated securely and in accordance with the highest security standards, including the General Data Protection Regulation (GDPR).

 

How does StorPool use and protect the information it collects?

StorPool uses all collected information primarily for provisioning or improving the services you have ordered or may order and providing you with ongoing User support. We may also use your information for sending periodic emails announcing important service changes, new features, technical issues updates and news, promotional activities, marketing purposes, online advertising purposes, sending newsletters, announcements etc. You can decide NOT to receive such emails by replying to any of them with “Unsubscribe” in the subject/body or use the automatic system to unsubscribe, a link to which is available in every marketing email or message sent to the user. We may also use your information to send you SMS notifications in case of issues which may lead to service interruption of your account(s). User information is also used for improving StorPool’s business processes to make your overall user experience more rewarding. Your information can also be used for resolving ownership and other disputes and enforcing agreements between you and StorPool.

At each point of collection, we will provide full transparency for the purpose, retention, transfer, and use of the data.

 

Your rights

Right of access – You have the right to know what data is being collected, how is processed and protected. All requests will be handled within 30 days of receiving.

Right to rectification – You may request that incomplete data be completed or incorrect data be corrected. In addition, you can change your preferences in regards to communication with StorPool, receiving marketing messages, newsletters, updates and promotional material at any time. StorPool includes a link to change your preferences in any automated email we sent.

Right to be forgotten – You may request that StorPool delete all data collected for you. All requests will be handled within 30 days of receiving.

Right to object – You may prohibit certain data uses. All requests will be handled within 30 days of receiving.

 

Website Analytics

StorPool’s website uses multiple web analytics tools provided by service partners such as, but not limited to Google Analytics and Hotjar to collect information about how you interact with our website and it’s the content, including, but not limited to what pages you visit, what site you visited prior to visiting our website, how much time you spend on each page, what operating system and web browser you use, and network and IP information. We use the information provided by these tools to improve our service and website experience.  We use only secured service providers, which Privacy Policies and Data Protection Policies are compliant with the best practices and cover the General Data Protection Regulation (GDPR).

All these external services use cookies that are placed in your browser to identify you as an unique user. Each cookie cannot be used by anyone else than the service provider. The information collected by these website tracking and analytics tools does not collect any personal data like name, address, billing information, etc. Information collected is used and shared by these service providers with us in accordance with their individual privacy policies.

You have the right to prevent the storage of cookies by adjusting your browser settings accordingly to not accept the usage of (third party) cookies. In such case, you may not be able to use some or all functions of StorPool’s website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser add-on.

 

Social Plugins

Plug-ins from Facebook, LinkedIn, Google+, YouTube, HubSpot, WordPress, etc. are used on our website. The plugins establish a direct connection between your browser and the services mentioned above but not limited to them. StorPool’s cares to use social plugins only by secured service providers and via secured and encrypted connection between them and your browser.

 

Targeted advertisements. Targeted ads or remarketing may be shown to you based on your activities on StorPool’s website. These ads will be displayed as varying banners or text ads presented to you while browsing. We also partner with third parties to manage our advertising on our webpages and other websites such as Facebook, Twitter, Google, LinkedIn. These partners may use technologies like cookies to gather information about your activity to be able to provide you with advertising based on your browsing activities and interests and to measure the ad effectiveness. If you wish to opt out of such advertising in the European Union, please visit youronlinechoices.eu.

Although opting out, you may continue to receive generic ads from us or other providers.

 

Third-party websites. Our website and our mobile applications contain links to third-party websites. We are not responsible for the privacy practices or the content of third-party sites. Please, be aware to read the privacy policy of any website you visit.

 

Does StorPool disclose Users’ information to third parties?

All personal information collected by StorPool is treated as strictly confidential. We may disclose User’s personal information if required by law. We may disclose part of Users’ personal information to our business partners, independent contractors or other third parties when this is required in order to provide the services you have ordered. For example your Credit card information may be provided for payment confirmation and verification to the partnering entity involved in processing your payment or to a third party Hardware Vendor, to assist in carrying out your orders.

StorPool may transfer Users’ personal information on the occasion of a sale of the company’s business.

 

What does StorPool do to prevent loss, misuse or alteration of Users information?

We guarantee that we strictly apply all industry standard security measures to protect your personal information. Such measures include without limitation: data encryption, password protected access to Users’ personal information, limited access to the sensitive data, encrypted transfer of sensitive data submitted by the User through StorPool’s order forms, login forms etc. There may be security and privacy limitations, which are beyond StorPool’s control. By choosing to provide personal information to StorPool you understand and agree that the security, integrity, and privacy of your information cannot be 100% guaranteed.

StorPool reserves the right to change this Privacy Policy at any time. Such changes will become effective and binding after their posting on the StorPool.com website. You agree to regularly review this Privacy Policy for revisions and updates.

 

Contacts us

By continuing to use StorPool’s services and website now and after any posted revision, you agree to the terms described herein and to subsequent changes. If you do not agree, please navigate away from www.storpool.com.

All comments and questions in regard to this Data Protection Policy are welcomed and should be sent via email to [email protected]

 

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